1. Introduction
1.1 Why a Privacy Policy?
This Privacy Policy governs the relationship between you and the Data Controller of Tamalpais, and is designed to inform you about how your personal data is processed on the website www.tamalpaisshoes.com in accordance with the General Data Protection Regulation 2016/679 (GDPR) and the French Data Protection Act of January 6, 1978 as amended.
We aim to keep this policy as simple and transparent as possible, so you understand clearly how your data is collected, used, and protected.
1.2 What is personal data?
Any information that can directly or indirectly identify a natural person. For example: name, postal or email address, phone number, size, age, weight, and IP address are considered personal data.
1.3 Who is responsible for processing your data?
The data controller is the person or entity that defines the purposes and means of processing your personal data.
The Data Controller of the website is Tamalpais, hosted on WebStrator. Contact: contact@tamalpaisshoes.com.com
A register of data processing activities is maintained by the Data Controller.
2. What data do we collect and how we use it ?
We collect personal data for the following purposes:
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When creating an account: Name, surname, and email address.
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When placing an order: Name, surname, email address, and delivery information.
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When using the contact form: Email address.
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When subscribing to our newsletter: Email address.
Fields marked with an asterisk (*) are mandatory. You are free to choose whether or not to share your data, but we may not be able to provide certain services without it.
We may also share your data with select partners, solely to fulfill your orders:
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Payment partners: PayPal.
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Technical partners: WebStrator (hosting).
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Email marketing tools: MailPoet (newsletter management).
Tamalpais ensures all partners and subcontractors comply with the GDPR to guarantee the confidentiality and security of your data. We will never sell your personal data to third parties.
3. How long do we store your data ?
We retain your data for the time necessary to fulfill the purpose for which it was collected. For example, when you place an order, we store your data to fulfill the contract and to handle any future inquiries or complaints.
Typical retention periods include:
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1 year for connection logs from the last login.
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13 months for cookies.
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13 months for stored payment details (with consent).
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3 years for customer identification data after the last commercial interaction.
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As long as needed in the case of legal claims or disputes.
4. How can you access, modify, or delete your data
In accordance with the GDPR and French Data Protection Law, you have the right to access, modify, and delete your personal data at any time.
You can view the personal data we have about you by logging into your account in the “My Personal Data” section. You can export your data in CSV or PDF format.
You can also request your data or deletion of your data by emailing contact@tamalpaisshoes.com.com along with a valid ID, or by post to 79 Avenue Roger Devoucoux, 83000, Toulon.
You may define instructions on how your data should be handled after your death.
5. What security measures are in place to protect your data ?
All payments are processed through secure platforms like PayPal to ensure maximum protection.
In addition, we use personal data to evaluate the risk of fraud for each transaction. Based on the outcome, we may take protective measures, including canceling or blocking suspicious orders.